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Frequently asked questions

Here are some common questions about our company.

Our company specializes in DNV-GL & Lloyd's Register Certified Welding. Aluminium, Steel, Copper-nickel and all metals fabrication. We also supply various Marine-Grade Materials and carry-out a multitude of marine engineering projects.

You can reach our customer support team by emailing service@ballenamarine.com, calling +1 868 610-4856, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We offer a 14-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.